E911 Office Duties

The E911 office is responsible for management and maintenance of the County’s E911 Public Safety Answering Point systems, including call handling equipment and software, and associated technologies. This office ensures accurate addressing and mapping for emergency response operations and provides support to residents, municipalities, and internal departments regarding all address-related issues. Additional duties include maintaining Johnston County’s 911 addressing and mapping, known as MSAG Master Street Address Guide, which is the addressing database that supports all Johnston County assigned telephone numbers and subscribers for emergency selective call routing. The E911 office supports all rural address conversion activities as well as new structure addressing. The E911 Office is responsible for the requests and release of 911 call recordings in accordance with the “Oklahoma Open Records Act”.